Frequently Asked Questions

Delivery

After you place your order, you will receive an email from us with a tracking number. You can keep an eye on your order all the way to your door.

If you can't find this email, please check your junk or spam folder.

Free for Australian Orders Over $60

Standard: $9.95

Express: $12.95

NZ(small items): $13.9

NZ (Tonneau Covers): $80

We aim to ship all orders within 24-48 hours of receiving your order. 

Standard Post: 2-8 days

Express Post: 1-3 days (WA can be 1-6)

New Zealand: Approx 6+ days to metro areas

Returns

We offer a 100 day trial period for all products - full-price or on sale. If you’re not sold after 100 days, you can return your product, and even if you’ve used it you'll get a full refund.

The 100 day trial is included for free when you buy any SupplyWorks product - full price or on sale. Simply buy it and try it for 100 days.

We know things happen, projects get delayed, and you need time to trial your gear. However, if you find you're still not a fan, ship it back for a full refund.

This includes all products except hard lids.